Digital6 for Healthcare

Leverage advanced communication technology to support superior patient care.

Inbound Contact and Routing

Efficiently answer inbound calls, prioritize queries, and route callers to the proper resource.

Virtual Patient Care

Enable your healthcare team to interact with patients over HIPAA-compliant video visits.

Secure Email and File Sharing

Collaborate and communicate from anywhere while protecting patient health information.

Manage Patient Interactions Efficiently

Digital6’s cloud-based communication platform with contact center functionality enables your in-office and remote employees to efficiently answer calls, prioritize queries, and route callers to the proper resource.

AUTOMATED OUTREACH

Automatically reach out to patients with reminders and other helpful messages to reduce inbound calls and improve the patient experience.

OMNI-CHANNEL COMMUNICATION

Offer patients more ways to communicate and get information: recorded phone messages, text, or email.

CALL ROUTING & PRIORITIZATION

Use queues to prioritize calls and interactive voice response (IVR) to answer common questions with pre-recorded messages.

EASILY SCALE UP OR DOWN

Add temporary staff during periods of higher call volumes and expand your talent pool to non-local markets.

Deliver a Great Virtual Patient Experience

Digital6’s video conferencing capabilities support virtual patient engagements, creating an opportunity for you to leverage technology to expand your business.

Communicate with patients and colleagues from an office phone, laptop, tablet.

Enable staff to work remotely for increased safety.

Conduct video conferences, share screens, or annotate images and text in real-time.

Quickly route inbound calls to the right department, individual, or device.

Make calls from any device, while always displaying an office phone number.

Communicate and Collaborate Securely

Digital6 delivers the solutions medical professionals need to easily manage email and collaborate more effectively.

Secure Email

Get a fully mobile and HIPAA-compliant email, calendar, and contacts platform for physicians and staff.
Block spam and viruses from Exchange email with 24/7 threat monitoring and protection.
Strong security with two-factor authentication (2FA), the most robust industry standard authentication protocol.
Encrypt email that contains personal health information.

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Productivity Tools

Choose from a wide range of Microsoft 365 plans to meet the needs of your business.
Mix and match plans or add-ons with easy per user/per month pricing.
Get expert, customized onboarding and migration with every Microsoft 365 plan.
Use our online tools to easily manage users, devices, services from any location.

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File Management

Save, sync, and access the most current version of files from any device.
Restore files in real time across the cloud, desktop, mobile or other devices.
Protect against network threats and the possibility of downtime.
Strong security with two-factor authentication.
Enable secure access to patient files in the office or virtually and the ability to share.

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