The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience.

Watch this video to learn how genome researchers at Australian National University (ANU) are using AI, cloud technology, and Microsoft #Azure to increase the processing limits of their data and obtain new insights from their investigations.

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called "Future Computed". Read the results of this study and more in this eBook.

Now is the time to end the struggle to maximize your ROI. Using Azure Synapse Analytics with Power BI, bring Big Data and Data Warehousing together in a single service to provide limitless analytics. Check it out!

Digital tools have allowed experts to process previously unheard-of amounts of data, enabling them to publish their results faster and add more value to their ongoing research. Watch this video to learn how scientists at Australian National University (ANU) are using the cloud and #AI capabilities of Microsoft #Azure to achieve advancements in their cutting-edge genome research.

More than 40% of corporations say that new hires "lack the soft skills to perform at a high level in a professional environment." Investing in AI is investing in your employees' success and happiness. This article from Forbes reveals the ways #Microsoft AI can improve employee performance and engagement so new hires can become tomorrow's leaders.

As the climate changes, the world's population continues to grow, and resources become scarcer, farmers must turn to digital transformation to become more efficient and lessen their impact on the environment. Follow Digital6 Technologies to learn how to renewable energy, automation, and Microsoft #Azure can be leveraged to increase yields and power sustainable operations.

Implementing AI can mean different things for different industries. This short video explains how Toyota Material Handling partnered with #Microsoft to create autonomous forklifts to help around warehouses.